We are here to simplify the energy industry

Absolutely! EnPowered has a number of finance partners located in both Canada and the United States who are willing to support a variety of…

The exact appearance of the charges depends on the energy market and electricity provider. Some bills will include detailed line items (e.g…

If you have an existing finance partner you would prefer you are more than welcome to leverage them with EnPowered Payments. EnPowered is…

Depending on the charge, EnPowered has the ability to issue a refund on the next month's utility bill. The refund will be given at the…

NO! We are not the utility, but we are licensed by your state or provincial regulators to work closely with your utility to place charges on…

No. Your agreement with the customer is a separate contract which EnPowered is not a part of.

EnPowered finance partners must be willing to work on projects in the range of $100,000 to $100,000,000. They must operate in North America…

Simply email payments@getenpowered.com informing us that your company would like to start using Payments to pay for your energy-related…

If you think there is an issue with the charge on your utility bill, please email support@getenpowered.com explaining the issue with the…

The charges will appear on your utility bill as a 'Supply Charge.' Depending on your utility, EnPowered’s charges will either be a separate…

You will get monthly statements to help keep track of the charges on your bill each month. Please reach out to support@getenpowered.com if…

Yes. EnPowered is currently licensed in multiple regions, including Ontario and Ohio, and is actively working to secure licensing in many…

This depends upon your financing agreement with the energy solution provider. The length of the payback period for financing an energy asset…

For example, types of equipment/services, duration of fee, amounts (max/min), etc. The only specific requirement is that the customer must…

The customer's utility will charge the customer for the bill again the following month for the amount owed and amount due. If the customer…

RGGI stands for the Regional Greenhouse Gas Initiative and is the first mandatory market-based program to reduce emissions in the United…

The Transportation and Climate Initiative (TCI) involves the collaboration of (as of January 2021) 12 east coast US states; Connecticut…

Watch the login tutorial here. The EnPowered Portal login page can be found here: https://portal.getenpowered.com/#/login If you were the…

You can find support via EnPowered's Customer Success Team. Our jobs are to ensure that you have the support needed to be successful…

Our peak notification system utilizes three different notification methods: your EnPowered Portal, email, and text messages. The portal…

Watch the '5-min demand report' tutorial here. To view the IESO Demand 5-Min Reports, navigate to the ‘Solutions’ tab at the top of the…

Watch the 'permission privileges' tutorial here. For each user in the portal, there are two levels of permissions, ‘Admin’ and ‘Member…

Watch the 'dashboard reports' tutorial here. To view the reports specific to your company, navigate to the ‘Reports’ tab at the top of the…

To display the peak forecast for the current day, and up to a week in advance, navigate to the ‘Solutions’ tab at the top of the portal and…

Admin users have the privileges to edit other users. To do so, navigate to ‘Manage Users’ under ‘Admins’, on the left-hand side of you…

Admin users have the privileges to edit other users notifications. To do so, navigate to ‘Manage Users’ under ‘Admins’, on the left-hand…

To invite a user to your company’s portal, you must be listed as an ‘Admin’. When logged into the portal, navigate to the top right-hand…

The Demand Response notification system utilizes email and text message notifications. Email and text notifications will be sent directly to…

Watch the 'pending users' tutorial here. Users who have been invited to create a portal account but have not yet done so, will be listed…

Peak hours are often (but not always) aligned with those times when most people get off work, return home, and access the grid by cooking…

EnPowered leverages data from an extremely wide range of sources for each individual region we offer our services in. For example, in…

EnPowered excels in saving large energy users money year over year. While we don't work with individual homeowners, if you're looking to…

This decision depends entirely on the needs of your business and how you plan to curtail during Peak Hours. Talk to one of our experts to…

Peak hours refer to those times when energy demand in a given grid is at its highest. System operators calculate Peak pricing based on usage…

AQEW stands for Allocated Quantity of Energy Withdrawn. Peak Hours are predicted using Ontario Demand, but are later confirmed (or changed…

Demand Response (DR) is a practice energy consumers can adopt to reduce their electricity consumption in response to spikes in energy costs…

The ICI (Industrial Conservation Initiative) is a program in Ontario designed to reduce demand during Peak hours by incentivizing large…

In Ontario, the IESO tracks both market demand and Ontario demand. Market demand includes imports, exports, and losses in the Ontario grid…

Although EnPowered is based in Ontario, Canada we serve most of North America. Talk to sales to learn about how we can help you save in your…

We know that every customer's energy profile is different, which is why we are committed to helping you find the best solutions for your…

Energy programs help system operators to better manage demand and prevent blackouts, which ensures a more resilient and flexible grid…

There are many types of alternative energy sources each with their own benefits and drawbacks. Factors to take into consideration when…

These values are estimates based on your usage data provided by your utility and compared against publicly available cost data. EnPowered…

When editing or inviting a user to the portal, it is very important that the emails and phone numbers are input in the proper format. A…

For our purposes, a submeter refers to devices that monitor electrical consumption and allow building and facility managers to visiualize…